Important information

Website Terms of Use

Last Updated: September 2026

These Terms of Use apply to the use of the Ardor Care Pty Ltd website.

By accessing or using this website, you agree to use the website in accordance with these terms and applicable laws.

Website Information

The information provided on this website is intended to provide general information about Ardor Care, our services and the supports we may be able to provide.

We aim to keep the information on this website accurate and up to date. However, services, availability, NDIS requirements and other information may change from time to time.

Information on this website should not be relied upon as a guarantee that a particular service or support arrangement will be available or suitable for an individual.

Please contact Ardor Care directly to discuss specific support requirements and availability.

NDIS Information

Information about the NDIS provided on this website is general information only.

Individual eligibility, funding and support arrangements are determined according to each participant's circumstances and applicable NDIS requirements.

Nothing on this website should be interpreted as a guarantee of NDIS funding, eligibility or approval for a particular support or service.

For official information about the NDIS, please refer to the National Disability Insurance Scheme and the NDIS Quality and Safeguards Commission where appropriate.

Health and Support Information

Information on this website is not intended to replace individual medical, clinical, legal or other professional advice.

Support requirements should be considered according to the participant's individual circumstances, relevant assessments, support plans and advice from appropriately qualified professionals where required.

Service Availability

Information about Ardor Care's services does not guarantee that a particular support, worker, accommodation option, vehicle or service will be available at a particular time or location.

The suitability and availability of supports are considered individually based on factors including the participant's needs, location, requested support, available resources and relevant funding arrangements.

Referrals and Enquiries

Submitting a referral, contact form or other enquiry through this website does not create a service agreement or guarantee that Ardor Care will be able to provide the requested support.

Services will only commence once the relevant assessment, onboarding, agreements and other required arrangements have been completed.

Personal information submitted through the website will be handled in accordance with our Privacy Policy.

Intellectual Property

Unless otherwise stated, the content of this website, including text, branding, graphics and other original material, is owned by or licensed to Ardor Care Pty Ltd.

Website content may be viewed and used for personal and informational purposes.

Content must not be reproduced, modified, distributed or used for commercial purposes without permission from Ardor Care or the relevant rights holder.

Website Availability

We aim to keep the Ardor Care website available and functioning correctly. However, we cannot guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical issues or circumstances outside our control.

Limitation of Liability

To the extent permitted by law, Ardor Care is not responsible for loss or damage arising from reliance on general information contained on this website or from temporary inability to access the website.

Nothing in these Terms of Use excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under applicable Australian law.

Privacy

Our collection and handling of personal information through this website is explained in our Privacy Policy.

Please refer to the Privacy Policy for further information about how Ardor Care manages personal information.

Changes to These Terms

Ardor Care may update these Terms of Use from time to time, including to reflect changes to our website, services or legal requirements.

The current version will be published on this website with the date it was last updated.

Contact Us

If you have questions about these Terms of Use or information published on the Ardor Care website, please contact:

Ardor Care Pty Ltd

Phone: 1300 064 470

Email: info@ardorcare.com.au

Website: ardorcare.com.au